Ask who can help.
A sentence in, up to three colleagues out, each with one line of evidence from work they shipped. If nobody here has done it, Keegi says so.
LoadingAsk who can help.
A sentence in, up to three colleagues out, each with one line of evidence from work they shipped. If nobody here has done it, Keegi says so.
LoadingA sentence in, up to three colleagues out, each with one line of evidence from work they shipped. If nobody here has done it, Keegi says so.
Slack is two things at once. It is a place people have already explained things to each other, which is evidence, and it is where they type /keegi. Connecting once gives you both.
It attaches beside whatever else the workspace reads and does not replace it. Asking from Slack starts working as soon as the bot is in a channel, whether or not you ever turn Slack on as evidence.
There is no app to create, no scopes to pick, no URLs to fill in, and nothing to send us. Keegi's Slack app is one app that installs into your workspace, the same way Jira is one app you approve.
Keegi reads. It posts only when somebody asks it something, or when escalate hands a question to a named person as a direct message.
Connecting does not put @Keegi in any channel. In every channel Keegi should read or answer in, type /invite @Keegi.
This is the step that goes wrong most often, and it goes wrong quietly. The connection succeeds, the channel is turned on, and reading stops with not_in_channel. Turning a channel on tells Keegi it may read there. It does not put the bot in the room.
Every channel starts off. Turn on the ones Keegi may read and press Save. Above a dozen the list gets a filter. A channel that exists and is not turned on is not read, and is not answered in either.
Check for new channels picks up channels created since you connected. Private channels are not read at all.
Press Read Slack now. The row then says when it was last read. If a read stops early, the line under the row is what Slack said.
/keegi plus a question in any channel the bot is in, or @Keegi on a thread, or a direct message. The answer posts where the question was asked, so the people it names can see they were named.